Owner Q&A

We manage Single-Family Homes, Duplexes, Condominiums, Townhouses, Commercial, Multi-Family, Apartment Communities, Homeowners Associations and Foreclosures.

Yes, we are a licensed Brokerage Firm and members of the Corpus Christi, Texas and National Apartment Associations, Corpus Christi, Texas and National Association of Realtors, Chamber of Commerce and Visitor's Bureau.

Broker/Owner Gary Graham, a long time Island resident, has been licensed in Real Estate since 1980. He served as a Board member of the Corpus Christi and Texas Apartment Association for 11 years and was President for the Corpus Christi Association for two terms. He has taught many classes for both the Apartment Association and the Corpus Christi Association of Realtors including swimming pool compliance, fair housing, guest relations, property facility management and the Texas Property Code. Gary Graham and his company have enjoyed providing professional Real Estate Services to the Coastal Bend for over 40 years.

Since many Residents find their homes by driving through the neighborhoods where they desire to live, the placement of signs with our company name and telephone number is one of our best means of attracting potential Residents. We also strategically place your property in online listings with syndication to all major search engines and networks, web searches such as: Homes.com, Renthop, Uloop, Poslets, Rent.com, Hotpads, etc, walk-in business and referrals from satisfied Clients.

Each Applicant must demonstrate a history of being a good, responsible Tenant, verify their income is at least 3 times the monthly rent, have no sex offense or felony convictions and have a FICO score of 600 or higher. Please see our Resident Forms page to review our detailed Qualifying Criteria.

A lease term is typically one (1) year. A shorter or longer lease term may be negotiated to accommodate the sale of the property by the Owner, a Resident's housing need or to set the lease expiration date to a season more favorable for rentals.

On the 4th of the month the Resident is contacted by phone and/or email. Then on or about the 5th, a Notice to Vacate is posted at the dwelling. If no payment or arrangement has been made by the 10th, a formal eviction will be filed in the appropriate JP Court.

We believe that an Owner hires a Property Manager to manage their property, not to assist them with managing it themselves. It is our job to make the experience of being an investment property owner easy. We will handle the day-to-day operations and notify Owners regarding any issues that may significantly impact their monthly proceeds. Examples of such issues may include: authorization for a repair exceeding $300, a Resident failing to pay rent or submitting a Notice to Vacate, a Lease Contract coming up for Renewal, etc.

Services requests may be initiated by an Owner, Property Manager, or Resident. Residents have the added benefit of submitting work orders online via their Tenant portal. TRMC has a 24/7 live answering service which will contact TRMC personnel for maintenance emergencies. An Owner will receive email notification of the requested service. Depending on the nature of the issue, TRMC will either dispatch our on-site maintenance technician or one of our preferred vendors. Should a single repair exceed our $300 maintenance threshold, we must contact an Owner for approval. The only exception to this policy would be if the repair if of an emergency type nature and/or we are unable to reach an Owner for approval.

If a Property Owner prefers to use and directly pay their own contractor/vendor, they may do so as long as repairs are made timely and in accordance with the Texas Property Code. Our concern is to always resolve repairs without any delay using the most qualified vendors available.

Because of the extreme delayed response times of Home Warranty programs, TRMC, Inc. will use another vendor in the event of an emergency or during peak seasons.

Owners statements and disbursements are sent out between the 10th and 15th of each month. Owner Statements are sent via mail or email and include all income and expenses for the accounting period. For secure, convenient and faster distribution of proceeds, TRMC offers direct deposit (ACH) to check/savings accounts.

Our management fee for long-term rentals is 10% of the rent collected.

TRMC, Inc. retains the deposits for managed properties. Deposits are held in an escrow account.